True Blue Coffee Roasters: FAQ's About Our Coffee

FREQUENTLY ASKED QUESTIONS ABOUT OUR COFFEE AND COMPANY

Here are the answers to some of the common questions our Fair Trade Organic coffee and
our company we are asked. Please do not hesitate to contact us for further assistance.

Q. What type of beans do you use? Are they high-quality?
A. We use only 100% Fair Trade Organic arabica beans. They are the highest quality and
best beans available.

Q. What makes you so sure that you have the “best” coffee beans?
A. We have several brokers that source out the best coffee beans on the market. Before we
have even the seen the beans, they have been tested and cupped thoroughly. Once the
beans arrive at our warehouse, they are cupped again and test roasted to find the perfect
roast for you.

Q. Are all of your coffees really organic?
A. Yes, all of our coffees are certified organic. Every bag of coffee beans that we order has a
Certificate of Organic Certification. They are kept on file in the True Blue Coffee Roasters
headquarters. Anyone who wishes to see them can stop by, as they are always available for
inspection.

Q. What is Fair Trade Certified coffee?
A. Fair Trade Certification empowers farmers and farm workers to lift themselves out of
poverty by investing in their farms and communities, protecting the environment, and
developing the business skills necessary to compete in the global marketplace. Fair Trade is
much more than a fair price! See more about Fair Trade.

Q. Do your flavored coffees contain sugar?
A. None of our flavored coffees contain sugar. Read more about our flavored coffees.

Q. How is caffeine removed from your coffees?
A. We offer Swiss-Water Process decaffeinated coffee. The Swiss-Water Process uses no
chemicals to break the caffeine from the coffee, leaving a pure bean that can be roasted to
any level desired. Read more about our decaf coffees.

Q. What is your darkest roast coffee?
A. Jasper's Java Fair Trade Organic Blend is our darkest roast. It's slow roasted to a full
French Roast. Read more about Jasper's Java.

Q. What is the shelf life of your coffee?
A. Oxygen is the staling agent for coffee. In order to maintain freshness, we package our
coffees in one way valve-bags immediately after they are roasted. By using the one way
valve-bags, the shelf-life of our coffees is entended to 6 to 8 months with no noticeable
difference in taste. Do not freeze or refrigerate the coffee and store it in an airtight
container in a cool, dry area.

Q. Do you sell your coffee wholesale to businesses and organizations?
A. Yes, we offer our complete line of coffees for wholesale purchase. Please contact us for
more information about a wholesale program for your business.

Q. Can you create custom roasts for businesses?
A. Yes, offer custom roasts to businesses, organizations, and special events. The name of
the custom roast can be chosen by the customer.

Q. Do you have a Private-Label Program?
A. Yes, we offer a private-label program free to businesses with a low minimum order
commitment.

Q. Does True Blue offer investment opportunities?
A. Yes, True Blue Coffee Roasters offers an attractive investment opportunity- especially for
small investors.